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Free Shipping With No Order Minimums in the U.S.
We ship free of charge with no order minimums to customers in the United States via USPS First Class Mail.
If expedited shipping is required, please contact us and we will make every effort to meet your request. Additional shipping prices may apply.
If the item is in stock, we will ship within two business days after payment is received. Please keep in mind that some items are made to order, in which case we will need 5-10 days to ship. If this is the case, this will be stated on the product description page.
Please note Ayana Designs is not responsible for lost, stolen, or damaged packages that may occur during transit.
Free Returns and Exchanges
If you're not 100% satisfied with your purchase, you can return or exchange your item(s) free of charge for customers in the United States.
Customers must contact us within 10 days of receiving the product in order to return or exchange the item free of charge. Returns and exchanges of the item(s) must be unworn and in the original packaging.
Please contact us with your order information, and we will provide a Return Authorization number and Return shipping label. Please include your name, order number, and the items you’d like to return in the email. For returns, your order will be refunded within 1-2 days of receiving the item.
We are unable to accept returns or exchanges after 10 days and sale items are final.
International Shipping and Returns
Shipping, returns and exchanges for international customers is a flat rate charge of $13.50 ($11.50 for Canada). For returns, please contact us with your order information, and we will provide a Return Authorization number. Please include your name, order number, and the items you’d like to return in the email. For returns, your order will be refunded within 1-2 days of receiving the item.
Sale items are final.
We accept payment with major credit cards including Visa, Master Card, American Express, Discover, Diner's Club or PayPal.